Support

We’re here to help you put the phone down and sleep better.

If you have any questions, feedback, or issues, feel free to reach out:

Email: info@lunock.app

We usually respond within 24–48 hours.

How does Lunock work?

• Set your bedtime and wake-up time
• Choose the apps you want locked at night
• At bedtime they lock; when you wake up they unlock
• Every night you don’t unlock early fills this month’s moon and grows your streak

Lunock helps you keep the night for sleep, not scrolling.

Privacy & Data

• Lunock uses Apple's Screen Time APIs to lock selected apps.
• No personal data is collected — no account, login, or email required
• We collect limited, anonymous usage analytics to improve the app experience. This data cannot identify you personally.
• Your sleep schedule, nights, moons, and settings stay on your device
• App locking works through Apple's official system
• For full details, see our Privacy Policy

Subscriptions

• Lunock offers premium access via Apple subscriptions or a one-time lifetime purchase.
• Payments are handled by Apple
• Subscriptions renew automatically unless canceled
• You can manage or cancel anytime in your Apple ID settings

iCloud Backup

• You can optionally back up your data with iCloud.
• Data stays private to your Apple account
• You can restore your nights and moons when switching devices

FAQ

Why are apps not locking?
Make sure Screen Time permission is enabled for Lunock and that you have chosen at least one app.

What if I need an app at night?
You can open the lock in an emergency. Short unlocks keep your streak; unlocking until morning means that night doesn’t count.

Can I use Lunock offline?
Yes, the app works fully offline.

Will my data be shared?
Your personal data (sleep schedule, nights, settings) is stored locally on your device and is never shared. We collect anonymous usage analytics to improve the app, but this data cannot be linked to your identity. See our Privacy Policy for details.

Troubleshooting

If something isn’t working:

• Restart the app
• Check Screen Time permissions
• Update to the latest version
• Contact support if the issue continues

Last updated: November 2026